LOGAN – The Cache Valley Transit District’s (CVTD) new LOOP service turned one month old on Thursday.
“It’s gone a lot smoother than we anticipated,” said CVTD General Manager Todd Beutler. “We thought there would be a lot more challenges than what we’ve seen.”
The new route, which began service on January 6, connects either Walmart on the north and south ends of Logan, the historic Logan downtown district, and Utah State University campus – all with no transfers and buses running every 15 minutes during peak hours.
Beutler didn’t have specifics on the number of passengers riding the LOOP, but said, “We have seen the public embrace it. Obviously, when you try something new there are challenges. We have had a few bumps along the way, but we are working through that and things are going pretty good.”
Beutler said one of the biggest challenges has been timing. The LOOP operates on frequency rather than a set schedule and sometimes traffic congestion can disrupt the flow of the route.
“One of the challenges has been keeping the buses spaced because they are dealing with Main Street traffic,” Beutler said. “It’s hard to keep them spaced perfectly and so sometimes they’ll get bunched together and then we have to reset.”
Because the LOOP is not on a set schedule, Beutler said they continue to encourage the public to download CVTD’s real-time apps.
“The apps show where the bus is in real time and that is pretty essential in understanding where the bus is,” he said.
The LOOP was several years in the making, according to Beutler. He said they did a lot of research and took in consideration feedback from the public.
“If you get frustrated, call and talk to us,” he said. “We appreciate the feedback, good and bad. We really think this is going to be something that is long term and is going to allow us to serve the communities better.”
For more information on the LOOP you can visit cvtdbus.org.